Version 2.8.1.1 on Windows 10 Pro crash after few seconds. No valid Key

Thomas

Hello,
I am running WorkingHours 2.8.1.1 on Windows 10 Pro version 21H2 operating system build 19044.1526.
The program always crashes after a few seconds. Furthermore, the license key I purchased is no longer activated.

timo

Thomas Furthermore, the license key I purchased is no longer activated

E.g. why do you think that the license key is no longer activated?
How do you know that you are using v2.8.1.1? Did you get the info from the Windows app list? As the app crashes, you can't get that information from the app itself, right?
What laptop/PC model are you using? I see that info associated to crash reports. However, as I said, there is currently no crash report for v2.8.1.1 and system build 19044.1526

timo

I do not see any crash reports for v2.8.1.1 and system build 19044.1526 in my crash reporting tool.
I was not able to reproduce any issues with your license key. Please provide more info.

Thomas

Which information do you need?

Thomas

The progam starts and closes automaticaly after a few seconds. But befor, the program asks me to input the licencce key and I get a message, that the key is not valid.
The used version, I can get out of the release infos in the app, befor it crashes.
I am using a Lenovo Thinkpad T480s

Prozessor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installierter RAM 16,0 GB (15,9 GB verwendbar)
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor

timo

Can you please give me the *exact" message (preferably a screenshot) that the app is showing you when entering the key?
Can you also please try to reinstall the app (only when you have a backup of your data or are using the app on another device)? There should be a newer version available now (2.8.1.2)