🇬🇧 🔄 Sync

timo

How does the sync work?

WorkingHours downloads/uploads the database every time the app is started, closed or minimized. Additionally, a sync is performed every 5-15 minutes in the background, after a geofence as been entered or left or the timer has been controlled with a notification. WorkingHours saves the current database as well as daily backups. Both can also be easily imported manually through the app settings.

Where are the sync files located?

For OneDrive, WorkingHours is syncing the data in the folder "Applications/WorkingHours". For GoogleDrive & WebDAV, you find it in the "WorkingHours" folder in the root of your cloud storage space. And for Dropbox, the data will be saved to the "Apps/WorkingHours" folder. For iCloud, the files cannot be seen directly, however the used Cloud storage space.

[Android] I'm stuck during authentication/login

WorkingHours uses your default browser app for authenticating with the Cloud Service you selected (e.g. OneDrive). Some browsers do not always navigate back to WorkingHours after the authentication is complete, so WorkingHours cannot finish setting up the sync. To resolve this problem, you can set a different app (e.g. Google Chrome) as your default browser app in the Android settings. It only has to be your default app during the authentication process, you can switch back to your preferred browser app after you've successfully set up the Cloud Sync in WorkingHours.

Why is the sync not working for me?

In some cases, the sync might not work as expected. Some of the possible reasons include insufficient cloud space, a bad internet connection or sync-incompatible instances of WorkingHours (make sure you are running the latest app version on all connected devices).
If you are having troubles activating the sync on Android, please make sure that Google Chrome is installed, activated and set as your default browser. You can switch back to your preferred browser after the sync has been set up.
Also, the sync can fail when using OneDrive for Business. This is possibly because of administrative settings. Using a personal OneDrive account for the WorkingHours sync is recommended.
Make sure you using the same Cloud service (e.g. OneDrive) in all your WorkingHours instances and are logged in with the same (e.g. Microsoft-) Account.
If you continue to have problems with the Cloud sync, please don't hesitate to ask for help in the support area.

How do I set up the WebDAV sync?

Settings up the WebDAV Sync can be a bit more tricky compared to the other sync options. If you are having problems with it, maybe these points can help:

Make sure you are entering the correct WebDAV-URL:
- In most cases you can not use the same URL that you use when accessing your Cloud storage in the browser. You may have to read the WebDAV documentation of your Cloud service system to find the correct WebDAV-URL
- If your WebDAV instance uses a non-default port, it might be required to append it to the URL (e.g. https://mydomain.com:1234)
- If you want to use a subfolder, make sure to append its name/path to the WebDAV-URL (e.g https://mydomain.com:1234/subfolder). In some cases it is required that you use a subfolder (e.g. the "webdav" subfolder on Synology servers)
- Make sure that the user you are using for the WebDAV Sync has access permissions (read + write) to the folder specified in the URL
- When using ownCloud/Nextcloud, you find the correct URL in the web interface by clicking on the bottom-left settings button. The URL should contain something like /remote.php/dav/files/
When you enter the wrong WebDAV credentials and the app shows an error, you can reenter them by clicking on the Reset login credentials button and reselect WebDAV from the sync options.
When using https, make sure to have a valid and trusted SSL certificate on your server (you can get one for free from Let's Encrypt).
When using Synology, make sure you enabled the WebDAV server as described here.

asanka

Can i use working hors for team working?
I need to working team same file ( when i sync automatically turn to default task)

ReginaldoSantos

Olá! Tenho algumas dúvidas sobre sincronização. Eu tenho uma versão pro para Windows pc do Diarium e agora quero adquirir o WorkHours também para pc. Entretanto, meu smartphone é android e quero comprar as vesões pagas para ele também. Então, posso sincronizar os apps do pc com as versões pro do android?
Se a resposta for não já vou adiantando que esta é uma boa sugestão de mudança. Eu já entendi a questão de usar a base das plataformas Windows, Android, Apple, etc., mas quase ninguém possui celular com plataforma Windows, como no meu caso.
Outra questão: é possível sincronizar usando a mesma pasta do Google Drive? Isto é, caso não seja possível sincronizar Windows com Android.
Agradeço a atenção.
PS: a propósito, os aplicativos são muito bons.

timo

Yes you can sync the Android version with the Windows version. I didn't really understand your second question.

BrockarG

Do I need to buy the app to be able to synchronize the database between Android and Windows? It is not clear anywhere.

timo

Yes, the Cloud Sync is a Pro version feature and listed as such in the Pro version FAQ.

BalzsKovcs

Hey Timo! I changed my phone (Android to Android), and I noticed that my working hours app is not synced with my Windows laptop anymore.
I tried to connect it with Google drive (and Microsoft one drive), but neither works. Is it possible that the issue is on the app's side?

By the way you're doing a great job, I love the app.

timo

What exactly doesn't work? Please explain in more detail

PauloRamos

Hello Timo. Thank you for your work. I have the pro version, both in windows and IOs, and I have a question, is it necessary to keep the backup files that the program saves, in my case in Onedrive, or just the most recent one. Can I delete the older ones without loosing the data associated. Thank you.

timo

PauloRamos No, it's not necessary to keep them, WorkingHours does only write them but never accesses them (except the data_v4.wh file). They are created purely so that you have the option to manually import a past state of the database. If you don't plan to do that, you can just delete them

PauloRamos

timo Thank you! Keep well and continue the good work.

Greg

Hello Timo,
is there any way (even with Pro version) to import time recording from CSV? I'm coming from a previous time-tracking system and I would like (or better say need) to keep at least the last year of all of my recordings made in that other app. In the older app I can export in CSV or Excel; I'm just wondering if there is any "hidden" import in WorkingHours app.
Thanks for the answer, and thanks for the wonderful work, what a pity I didn't discover your app before... It's almost awesome.

timo

Greg is there any way (even with Pro version) to import time recording from CSV?

No, the app doesn't have such a feature, sorry. You can read more about it here

RiVaLa

I bought the pro version om my phone (android) , wold like to sync it with the laptop version, but I only get the message to buy it om the laptop.. how do I log in?

timo

RiVaLa you need the get the Pro version on Windows also. It's shown on the Pro version page, and you can read more info about it in the Pro version FAQs

Nick

Hello @timo, and thanks for such a great app! I have a question about sync - is it possible to share my list of tasks with other members of my company? We've got a few dozen tasks, and it'd be nice if this list could somehow be synced across all our devices, so that they don't all have to set it up on their own devices.

timo

@Nick You can set up the tasks, make a backup file and share that with your team - this can make sense when you all set up the app once before you start working with the app.