Analytics Total is missing

Veronica

I am using the windows version of Working Hours on my desktop and have been using it for many months. I just upgraded to Pro and now I can't see the total hours for each month when I go to analytics. This used to be grey-ed out along the bottom. It's one of the features I use the most, to help me track my monthly billable hours and estimate my income. Where has it gone? :-(

timo

Can you please post a screenshot? What happens when you click on the "greyed out" totals item? Also, are you using the line or bar chart? I have nothing changed with the chart Analytics chart logic in recent updates.

Veronica

Hey - it has now appeared back, so it may be something that takes time to appear in the Pro version? It's attached for reference.

timo

There is no difference between normal and Pro version in the analytics page. I am unable to reproduce any issues with the Totals not being visible

kmariesophia

This issue is happening for me on MacOS 11.7. I see the tasks done in the time tracking, but then nothing is showing in the analytics tab for today. Is there a delay for this showing up? It does show on my mobile device, and the two are synced through icloud. I did the tracking using the desktop app.

kmariesophia

I think I might have figured this out. The "Tag Filter" in the analytics was set to "all tags" and I had to turn that off. Then the items showed up. I guess since the tasks I did weren't tagged tasks, having "all tags" checked made it show nothing.

406slacker

I'm experiencing the same issue on MacOS 14.5. I just installed and started using the app today and at first, the analytics screen was populated. At some point, the analytics data disappeared. I've tried toggling the filters all on/off and quitting the app.

The analytics still appear correctly in the iOS app.

Any idea what might be causing this?

timo

Apart from the filter, please also double-check what you selected in the top window bar (e.g. tasks vs tags and the correct time interval)

406slacker

timo Thank you for your quick reply! It must have been one of those selections in the top of the window bar. When I clicked around on the various icons, the data came back. Thank you very much again.

You've created a beautiful app - I'm enjoying my demo and will purchase it when the demo ends and leave a 5-star review. Nice work!