Stop/Start button become grayed out and cannot be clicked

stoilis

Hello,

At least once per day, the stop/star button on the window stops becoming "clickable". The task is running, but I am unable to click it. No other window seems to be running that "steals" the focus.
The only workaround that I have found so far, is to quip the app and restart it. That fixes it, but only for a few hours.

Can you confirm if this is a bug or I am doing something wrong?

I am using version 2.6.7 on MacOS 11.4.
Thank you in advance.

timo

Can you describe how I could reproduce this bug?
Can you also try updating the app to the latest update and check if the problem persists?

stoilis

Unfortunately, I have not found a way to reproduce it. All I know if that it stops working within the day.

I have updated today to the latest version, so let's see if it happens still. If it does, I will upload a screen video, so you can better experience it.

If there is a way I can collect debug information or logs for you, please let me know.

timo

I have heard about the problem before and also saw it once myself but never figured out why it happened. I added a potential workaround/fix with the last update so it would be great to hear if that actually worked of if it still happens.

stoilis

More than a day has passed and it hasn't happened, so that's encouraging.
I'll report back here if it happens again.

timo

@stoilis still happening with the latest app version?

stoilis

I can confirm it hasn't happened at all after the upgrade. So I think we are good and you can close this.

Thanks!