Can't stop task on Apple Watch

twm

Hi,
Sometimes I can't stop, or pause, a task on my Apple Watch (Series 11, Cellular).
No matter how many times I click it nothing happens. Even if I quit the app the timer keeps going.
Working Hours Pro is on my Computer, iPhone and Watch.
It normally works fine on all of them, and I really appreciate it.
When this happens on the watch I have to get to my phone or computer to stop the task.
Thanks,
Terry

timo

Hi Terry,

thanks for reporting this. The Watch app sends the stop/pause command to the iPhone, so if the iPhone is not reachable at that moment the command may not arrive. It should definitely show this more clearly instead of looking like the button does nothing.

Could you please send the missing details mentioned here:
*** PLEASE READ BEFORE POSTING ***

Especially helpful would be:

WorkingHours version
iOS version
watchOS version
whether this happens while the iPhone is nearby or only when the Watch is using cellular
whether opening WorkingHours on the iPhone makes the Watch buttons work again

I’ll check if I can improve the Watch app so it handles this connection state better.

twm

All of the OSs are up to date.
It's only happening when I'm on cellular, away from my phone.
(I wasn't aware of this limitation. It doesn't happen often. Usually when I'm on a walk and need to pause or stop a walk that I'm timing. Good to know why.)
Once I get back to my phone, and use it to stop the task, it functions normally again on the watch.

Thanks, Timo