The WorkingHours app won't launch.

AlexTrusk

I've been using the app for over a year. Everything worked fine.

But today it won't launch.

Please help me launch it.
Or extract data.

WorkingHours version: 2.15.1.0
OS: Windows 10

AlexTrusk

I have knowledge of WinApp. I can retrieve the necessary files if needed for recovery.

timo

Are you using the Cloud Sync?
What error is shown in the Event viewer program in Windows under "Windows Logs" -> "Application"?

AlexTrusk

No synchronization 🙁

Windows Logs.
there are many such records:
Attempting to activate the application 49297T.Partl.ClockOut_jr9bq2af9farr!App. Progress status: Attempted activation of the app, 0, operation was completed successfully.

AlexTrusk

Application: WorkingHours.exe
CoreCLR Version: 9.0.9
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException: Unexpected HRESULT has been returned from a call to a COM component.
at WinRT.ActivationFactory.ManifestFreeGet(String, Int32) + 0xb2
at WinRT.ActivationFactory.Get(String) + 0x48
at Microsoft.Windows.ApplicationModel.WindowsAppRuntime.DeploymentInitializeOptions.getobjRef_globalMicrosoft_Windows_ApplicationModel_WindowsAppRuntime_DeploymentInitializeOptions() + 0x2d
at Microsoft.Windows.ApplicationModel.WindowsAppRuntime.DeploymentInitializeOptions..ctor() + 0xe
at Microsoft.Windows.ApplicationModel.WindowsAppRuntime.DeploymentManagerCS.AutoInitialize.AccessWindowsAppSDK() + 0x33
at <Module>..cctor() + 0x9
at Internal.Runtime.CompilerHelpers.StartupCodeHelpers.RunInitializers(TypeManagerHandle, ReadyToRunSectionType) + 0x42
at Internal.Runtime.CompilerHelpers.StartupCodeHelpers.RunModuleInitializers() + 0x34

AlexTrusk

I've uploaded the logs with three entries here:
https://mega.nz/folder/Mwp2RKYL#0XlbnjmaTmaTtHKWO1arTw

AlexTrusk

I also noticed that the WorkingHours.exe file was modified yesterday. Perhaps this was due to an update.

timo

This looks like an error of the framework I am using. I don't think I can fix this on my side.
Can you try to backup the database file (it's documented in the FAQs where it is located), reinstall the app, move back the database and see if it works then?

AlexTrusk

Thank you so much!!!
I couldn't get it to work on the same computer.
But I moved the database to another one and opened it there.
The data is saved!

I can't buy the PRO version, but I'm willing to thank you with a transfer to my crypto wallet.
If you have one, please send me the address, and I'll transfer it as a thank you.