Outlook system calendar sync problem

PatrickL

I have 'system calendar' selected and it does show items from my work calendar but only from a point in time previously. It does not sync new items. This has been happening for a month or so now; it used to sync correctly.

I'm logged in to Windows with my personal Microsoft account (and therefore into the Microsoft Store with that too), and my M365 work outlook email/calendar is signed in/linked in the Settings of Windows as a 'work or school account' (so it is the system calendar).

Is there a way I can 'jump start'/ refresh the sync so that it picks up new items?

WorkingHours version: 2.10.11.0
OS + version: Windows 11 version 10.0.22631 build 22631
Device model: Lenovo Thinkpad E14 gen3

timo

The system calendar retrieves the appointments from the system calendar, which is not necessarily the same account that you log into Windows or the Microsoft Store.
There is/was a Windows "calendar" app where you could manage your system calendars (e.g. add new ones), but this app is in the process of being replaced by Microsoft with a new "Outlook" app, that doesnt allow chaning the system calendar. Maybe you want to use the Outlook calendar feature and log in with your desired Microsoft account there?
Both system and Microsoft calendars are updated regularly, but not immediately while using the app

PatrickL

hi Timo,
I have the work calendar signed in using Outlook. And it does show up as an option in WorkingHours as part of the system calendar option. So I think it's all good as far as your reply above goes.
The problem is that is is not syncing any new calendar entries. I'm not expecting a real time sync, but what is the approx delay you would expect?

timo

I'm still not sure if we are talking about the same thing. WorkingHours doesn't query "Outlook" (the program). I have no idea if and how Outlook updates the entries in the system calendar.
The app only shows appointments of the last 7 days and they should certainly show when restaring the app