Timer Start/Stop When Absent/Present No Longer Working

Warren

On Thursday of last week Sept 28, 2023 the application became non-responsive. I was not able to open or close tasks to edit info. I was unable to add a work unit. I could not start or stop work. After some time, after it did not respond I ended it via task manager and restarted and was able to edit my tasks for the day. On Friday morning when I opened the app after Windows auto-started it, I noticed that it did not start a task as it usually does. Ever since I have to manually start work or add work units and it does not detect idleness and stop the active task or start a new one after inactivity. I attempted to switch on and off the timer control settings but the behavior does not change.

Please advise and assist. Thanks, Warren

WorkingHours version: 2.9.41.0
OS + version: Windows 11 Pro (10.0.22621 Build 22621)
Device model: Dell Latitude 3520

timo

WorkingHours relies on events from Windows for the idle & boot detection. Those events are likely not set to WorkingHours any more - why, I don't know. I would recommend to reinstall the app (make a backup of the database first), but I don't think there's something I could fix in the app, I also haven't changed anything with that logic for months if not years

Warren

Thanks. I'll backup, reinstall and let you know what happens.

Warren

Before uninstalling, I decided to use the repair option on the add remove programs. That fixed the issue. It's working as expected again. Thanks.