Transferring to a new PC

AndrewGross

WorkingHours version: Pro 2.9.39.1
OS + version: Windows 10
Device model: HP Elitebook 840 G8 Notebook PC

Greetings,

I am transferring WorkingHours to a new PC. I have two questions.

I tried using the license key I originally purchased (from Gumroad in 2022) but was getting an error, paraphrasing as "no license found for this product". I did activate the sync I am using and it synced properly from my cloud account. But I believe this instance will eventually time out.
However, I don't see how to get back to the enter license key screen. So after I find out which license key to use, how do I get back to the appropriate screen to enter the key?

I did go through the forum looking for a similar use case. Possibly I am supposed to uninstall from my old Windows PC first? I want to confirm that before trying.

Thank you,
Andrew Gross

timo

AndrewGross I tried using the license key I originally purchased (from Gumroad in 2022) but was getting an error, paraphrasing as "no license found for this product". I did activate the sync I am using and it synced properly from my cloud account. But I believe this instance will eventually time out.

Can you send me the license key via mail so I can check?

AndrewGross However, I don't see how to get back to the enter license key screen. So after I find out which license key to use, how do I get back to the appropriate screen to enter the key?

https://workinghoursapp.com/licensekey

AndrewGross

email sent. thank you.