Multiple accounts on Android. License is not pulled.

xvolt

I have multiple accounts on my phone (personal and work). I have deleted the work account, then I bought the Pro version on the personal account, installed the app. Then i added the work account back. And the app started trial version.
I tried to uninstall the app and install it under personal account and the app always pulls the wrong account. I don't want to remove work account from the phone. What should I do?

WorkingHours version: 2.9.38
OS + version: Android 13

timo

This is unfortunately a problem that I cannot control. It's an Android/Google problem and many Android developers complain about it for a long time, see here: https://github.com/android/play-billing-samples/issues/2

I didn't fully understand the timeline of events in your explanation. You say "bought the Pro version on the personal account, installed the app". Did you install the app after buying the Pro version?
Also, are you sure the purchase was successful and there the app went to "Pro version" after your purchase?
What account do you have set as your primary account in the Play Store?

Is it possible for you to buy the app on your work account? I could then try to refund your other purchase on the personal account.

xvolt

Correct. I installed the app, bought the PRO, I saw the advertisement disappeared, then i went to gmail to readd my work account. I would ask an option to choose, switch accounts in the app. The work account is a corporate one, I don't want to have license on it. The email is the same as in the user of this forum.

timo

There is no way for me to "force" Google to choose a specific account to do the license check for. The license stuff is all handled by Google, developers have very little influence on how the license check is done, apps basically just receive a list of licenses, but cannot see what Google account it is from.
I would expect that you have the same issue with other apps that you buy in-app purchases in, as they are basically forced (by Google) to use the same Google billing that I use.
Did you try to write Google Support for a comment or possible solution on this problem?