export function ignores times spent afk

meier

WorkingHours version: 2.9.39.0 (pro)
OS + version: windows 10 education

hi,
thanks for the great app and sorry if this is just me being stupid. I am using the app to automatically track when I am using my computer (=work time) and when I am not using it (= no work time) throughout the day. in other words, if I go for lunch, I assume the app to automatically realise this. in the overview of data, this works fine.

I just exported my working times for a month (including break times) and the output just noted the start and end time of days - counting all the time in between as working hours. this seems to destroy the purpose of automatically tracking me using the computer and makes the data of the last months useless for me.

I'd like the export function to ignore periods where I was inactive or to measure them as breaks.
Am I not seeing something ? 🙂
Thanks!

timo

I didn't fully understand this. Maybe you can share screenshots to better show what you mean.
There is an automatic idle detection in the app settings - are you using it?
The export should certainly show the same durations & start/stop times like in the overview. I am not aware of any problem with this

JonMark

I have this problem, when pausing a task, it then randomly stops after a period time (usually within 5 minutes). I have not set anything to do with idle time (however that is detected) in settings.

timo

With "task" you are referring to "work unit", correct?
Are you sure you have no idle-detection settings? Do you have the geofence set up if you use it on a mobile device?
I can't think of something else that automatically stops the timer.