Incorrect number of hours logged for the day.

AndrewGross

WorkingHours version: 2.9.25.1
OS + version: Windows 10 Enterprise 64 bit

Have logged about 3 hours today but Working hours thinks I have logged 21.

Uploading a screenshot.

Thanks,
AEG

AndrewGross

After posting time past 12pm ET in my time zone (just a few mins ago), the system corrected itself. I think this may have had something to do with posting time around midnight.

timo

There was a similar issue posted on this forum before here, however I was never able to reproduce it.
If you ever manage to reproduce this problem again, it would be great if you could send me the database (feel free to de-personalize all the task/tag names before doing so). If that's not an option, any additional details that could help me reproduce this would be much appreciated.

AndrewGross

Would sending the database at this point be of any help?

timo

AndrewGross I don't know. Probably not, as it now all shows correctly in the app, right?

AndrewGross

Understood.

AndrewGross

Greetings,
Problem happened again. I made a backup of workinghours.wh and I used the export feature for today. Which do you need and what is the best way to send this securely (I have Virtru if you would like to receive via email)? Anonymizing the excel export is easy -- if you need the .wh file, can you advise how this may be edited?

Thanks,
AEG

timo

Yes, would be great if you could send the .wh file via mail to workinghoursapp@outlook.com
You can do a backup, then change the names of the tasks and tags and whatever other information you don't want to share. Then create a another backup (for me) and restore the previous state by importing the old backup